🔒 Privacy & Security

Privacy Policy

How we protect and handle your information

Last Updated: January 2026
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Information We Collect

Budget AI collects minimal information to provide and improve our services:

  • Account Information: Email address and basic profile information when you create an account
  • Usage Data: Information about how you interact with our platform, including questions asked and templates used
  • Excel Files: When you upload Excel files for assistance, we process them to provide answers and support
  • Feedback: Any feedback, suggestions, or responses you provide to help us improve
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How We Use Your Information

Your information helps us deliver a better experience:

  • Service Delivery: To provide Excel assistance, budgeting support, and personalized recommendations
  • Improvement: To analyze usage patterns and improve our AI models and templates
  • Communication: To send important updates, security alerts, and service-related information
  • Security: To detect and prevent fraud, abuse, and security incidents
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Data Protection & Security

We take data security seriously and implement multiple layers of protection:

  • Encryption: All data is encrypted in transit using industry-standard TLS protocols
  • Access Controls: Strict access controls limit who can view or process your data
  • Data Minimization: We only collect and retain data that is necessary for service delivery
  • Regular Audits: We conduct regular security audits and vulnerability assessments
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Cookies & Tracking

We use cookies to enhance your experience:

  • Essential Cookies: Required for basic platform functionality and security
  • Performance Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences (like dark mode)
  • Session Cookies: Maintain your session while you use the platform

You can control cookie preferences through your browser settings.

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Data Sharing

We do not sell or rent your personal information. We may share data in limited circumstances:

  • Service Providers: Trusted third-party services that help us operate (hosting, analytics, etc.)
  • Legal Compliance: When required by law or to protect rights and safety
  • Consent: When you give us explicit permission to share information
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Data Retention

We retain your data only as long as necessary:

  • Active Accounts: Data is retained while your account is active
  • Inactive Accounts: Data may be retained for up to 12 months after account deactivation
  • Legal Requirements: Some data may be retained longer to comply with legal obligations
  • Anonymized Data: Aggregated, anonymized data may be retained for analytical purposes
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Your Rights

You have control over your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Export your data in a portable format
  • Opt-out: Unsubscribe from communications at any time

To exercise any of these rights, please contact us at privacy@budgetai.gov

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Contact Us

If you have questions about this privacy policy or our data practices:

Email: privacy@budgetai.gov

Phone: +234 800 123 4567

Address: Budget AI Platform, Local Government Capacity Building Initiative

Questions about your data?

We're committed to transparency and protecting your privacy.

📧 Contact Us
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