Information We Collect
Budget AI collects minimal information to provide and improve our services:
- Account Information: Email address and basic profile information when you create an account
- Usage Data: Information about how you interact with our platform, including questions asked and templates used
- Excel Files: When you upload Excel files for assistance, we process them to provide answers and support
- Feedback: Any feedback, suggestions, or responses you provide to help us improve
How We Use Your Information
Your information helps us deliver a better experience:
- Service Delivery: To provide Excel assistance, budgeting support, and personalized recommendations
- Improvement: To analyze usage patterns and improve our AI models and templates
- Communication: To send important updates, security alerts, and service-related information
- Security: To detect and prevent fraud, abuse, and security incidents
Data Protection & Security
We take data security seriously and implement multiple layers of protection:
- Encryption: All data is encrypted in transit using industry-standard TLS protocols
- Access Controls: Strict access controls limit who can view or process your data
- Data Minimization: We only collect and retain data that is necessary for service delivery
- Regular Audits: We conduct regular security audits and vulnerability assessments
Cookies & Tracking
We use cookies to enhance your experience:
- Essential Cookies: Required for basic platform functionality and security
- Performance Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences (like dark mode)
- Session Cookies: Maintain your session while you use the platform
You can control cookie preferences through your browser settings.
Data Sharing
We do not sell or rent your personal information. We may share data in limited circumstances:
- Service Providers: Trusted third-party services that help us operate (hosting, analytics, etc.)
- Legal Compliance: When required by law or to protect rights and safety
- Consent: When you give us explicit permission to share information
Data Retention
We retain your data only as long as necessary:
- Active Accounts: Data is retained while your account is active
- Inactive Accounts: Data may be retained for up to 12 months after account deactivation
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Anonymized Data: Aggregated, anonymized data may be retained for analytical purposes
Your Rights
You have control over your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Export: Export your data in a portable format
- Opt-out: Unsubscribe from communications at any time
To exercise any of these rights, please contact us at privacy@budgetai.gov
Contact Us
If you have questions about this privacy policy or our data practices:
Email: privacy@budgetai.gov
Phone: +234 800 123 4567
Address: Budget AI Platform, Local Government Capacity Building Initiative